How Your Package Travels, Step by Step
01
ORDER AND PREPARATION
Your shipment is booked. Our team prepares your goods for transit.
02
GLOBAL NETWORK ACTIVATION
Your cargo starts its journey. Optimized routes and carriers are selected for efficient delivery.
03
CUSTOMS AND CLEARANCE
Smooth passage through borders. Our experts handle customs formalities in London and Sydney.
04
IN TRANSIT
Real-time tracking. Your shipment is monitored closely throughout its journey.
05
DELIVERY COMPLETED
Your cargo arrives. Delivered on time, with complete documentation.
Our Core Services
We make international shipping simple. Our freight forwarding service ensures your cargo moves smoothly from origin to destination — by air, sea, or road — with complete visibility and control at every stage.
Our warehouse solutions are designed to give your business the space, flexibility, and control it needs to move goods efficiently. Whether you require short-term storage for incoming shipments or a long-term warehousing partner, we offer secure, scalable, and fully managed facilities to suit your needs.
Clearing customs doesn’t have to be complicated. Through our trusted network of licensed third-party customs brokers, we ensure your shipments move through Australian ports quickly and in full compliance with all regulations.
Efficient supply chains don’t happen by chance — they’re built through experience, insight, and strategy. Our supply chain consulting services are designed to help businesses identify opportunities, streamline operations, and improve performance across every stage of their logistics network.
By the Numbers
10K
+
SHIPMENTS DELIVERED
99.7
%
CUSTOMER SATISFACTION RATE
10
+
PARTNERS
01
+
WAREHOUSING FACILITIES
What Our Clients Say
Nat Sandhu and Prime 3PL have been a great saviour for our business at a difficult time. We import up to 20 containers per week and Nat has been able to help us spread the warehousing of all the container contents.
He was so easy to deal with and is very accommodating.
We look forward to continuing our relationship with Nat & Prime 3PL.
Matrix Polymers
As a food manufacturer, dependable logistics are essential to keeping our production and delivery schedules on track. Prime3PL has consistently provided timely container services and handled our goods with great care. Their professionalism, responsiveness, and attention to detail have made them a trusted part of our supply chain. We’re very pleased with their support and highly recommend them to other businesses in the food industry
Kitchen Daddy
We’ve been working with Prime3PL for several months now, and they’ve quickly become a trusted logistics partner. The team is responsive, reliable, and goes the extra mile to ensure our goods are handled with care and delivered on time. It’s been a seamless experience from day one — we highly recommend Prime3PL to any business looking for dependable 3PL support.
Thorogood Freight
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